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// 03 · service

Software development built around how you actually work.

Most businesses outgrow spreadsheets and generic software at the same point — when the workarounds start costing more time than they save. We build internal systems shaped around your actual process, not the other way round.

4.8★ 24 reviews
03 · Software Development, ERP & CRM

What's the difference between this and just buying software off the shelf?

Ready-made software (like generic accounting or CRM tools) is built to suit thousands of different businesses at once, so it's often a compromise — missing a feature you need, or cluttered with ones you don't. Custom software is built only around your business: your exact workflow, your staff roles, your reports. It costs more upfront than a subscription tool, but it fits properly and grows with you instead of around you.

What's included

  • Requirements mapping with the people who'll use it daily
  • ERP, CRM, inventory, HR or booking systems
  • Role-based access — admin, staff and client views
  • Integrations with accounting tools, SMS gateways & APIs
  • Cloud-hosted with automated backups
  • Staff training and handover documentation
// how it works

Our process, step by step

Step 1

Discovery & mapping

We sit with the people who'll actually use the system daily to understand the real workflow, not just the org chart version.

Step 2

Design

We sketch out the screens and structure, including who can see and do what.

Step 3

Build

We build the system in stages, so you can see and test progress rather than waiting for one big reveal.

Step 4

Training & handover

We train your team, hand over documentation, and stay on to support it.

// custom systems

Software development, ERP and CRM built around Kenyan operations

We replace spreadsheet chaos with role-based systems your staff will actually use — inventory, CRM, approvals, reports and integrations — without locking you into opaque licences.

Kenya-specific process

Workshops map how money, stock and approvals move today. We document edge cases (multi-depot transfers, agent commissions, SACCO guarantors) before architecture. Phased releases reduce big-bang risk for SMEs.

Stack and ownership

Laravel/Node/.NET backends, React or Blade admin UIs, MySQL/Postgres, REST APIs, audit logs and exportable data. You own the code and credentials. Integrations may include SMS, WhatsApp, banking files and Daraja.

Ballpark pricing

  • Departmental workflow (CRM-lite / approvals): from ~KES 400,000
  • Multi-module ERP for wholesale/logistics: typically KES 1.2M–4M+ depending on modules
  • Support SLAs after launch: optional monthly retainers

Internal links

Case studies: wholesale ERP, logistics ERP, SME phased builds. Also read selection guides on the blog and compare packages.

// common questions

Software Development, ERP & CRM — frequently asked questions

Off-the-shelf ERP/CRM tools are built to fit many businesses loosely. We build a system that fits your business exactly — only the features you need, matching your existing process, with no monthly per-user fees to a foreign company.
Usually yes. We can integrate with most accounting platforms, SMS gateways, and other APIs your business already relies on, so you're not duplicating data entry.
Because we build and own the codebase with you, the system can be extended later as your business grows — that's the main advantage over a rigid off-the-shelf tool.
Custom business software, such as an ERP, CRM, booking or HR system, typically starts from around KES 250,000 in Kenya, depending on the number of modules, user roles and integrations required. Banking and finance-grade systems with stricter audit and compliance needs start higher.
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Ready to talk about software development, ERP & CRM?

Tell us what you're trying to solve and we'll recommend the smallest build that actually works — then show you how it grows from there.