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// 03 · service

Custom software shaped around how you actually work.

Most businesses outgrow spreadsheets and generic tools at the same point — when the workarounds cost more time than they save. From Nairobi we build ERP, CRM, inventory, HR and booking systems around your real process: the roles, approvals and reports your team already uses. You own the code. For packages and custom quotes, see our pricing page.

Get a custom quote See pricing

03 · Software Development, ERP & CRM

What's the difference between this and just buying software off the shelf?

Ready-made software (like generic accounting or CRM tools) is built to suit thousands of different businesses at once, so it's often a compromise — missing a feature you need, or cluttered with ones you don't. Custom software is built only around your business: your exact workflow, your staff roles, your reports. It costs more upfront than a subscription tool, but it fits properly and grows with you instead of around you.

Included

What's included

Requirements mapping with the people who'll use it daily
ERP, CRM, inventory, HR or booking systems
Role-based access — admin, staff and client views
Integrations with accounting tools, SMS gateways & APIs
Cloud-hosted with automated backups
Staff training and handover documentation
See pricing for packages — or consult us for a custom quote

// how it works

Our process, step by step

A clear track from first conversation to live delivery — the same chart style we use across Qaribuhub builds.

1 Phase 01 · Map

Discovery & mapping

We sit with the people who'll actually use the system daily to understand the real workflow, not just the org chart version.

2 Phase 02 · Design

Design

We sketch out the screens and structure, including who can see and do what.

3 Phase 03 · Build

Build

We build the system in stages, so you can see and test progress rather than waiting for one big reveal.

4 Phase 04 · Handover

Training & handover

We train your team, hand over documentation, and stay on to support it.

// custom systems

Software development, ERP and CRM built around Kenyan operations

We replace spreadsheet chaos with role-based systems your staff will actually use — inventory, CRM, approvals, reports and integrations — without locking you into opaque licences.

Kenya-specific process

Workshops map how money, stock and approvals move today. We document edge cases (multi-depot transfers, agent commissions, SACCO guarantors) before architecture. Phased releases reduce big-bang risk for SMEs.

Stack and ownership

Laravel/Node/.NET backends, React or Blade admin UIs, MySQL/Postgres, REST APIs, audit logs and exportable data. You own the code and credentials. Integrations may include SMS, WhatsApp, banking files and Daraja.

Internal links

Case studies: wholesale ERP, logistics ERP, SME phased builds. Also read selection guides on the blog. See pricing for packages — or consult us for a custom quote.

// common questions

Frequently asked questions

Straight answers before you book a call.

01 How is this different from an ERP or CRM I can buy online?

Off-the-shelf ERP/CRM tools are built to fit many businesses loosely. We build a system that fits your business exactly — only the features you need, matching your existing process, with no monthly per-user fees to a foreign company.

02 Can it connect to tools we already use, like accounting software?

Usually yes. We can integrate with most accounting platforms, SMS gateways, and other APIs your business already relies on, so you're not duplicating data entry.

03 What happens if our business processes change later?

Because we build and own the codebase with you, the system can be extended later as your business grows — that's the main advantage over a rigid off-the-shelf tool.

04 Where can I see pricing?

Check the latest figures on our pricing page. Published packages are a starting point — for many projects it is better to consult us for a custom quote that matches the exact features and scope you need.

// you might also need

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