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Home / Services / AI Chatbot Development
// 04 · service

AI chatbots that answer from your real business.

Most customers ask the same things over and over — do you deliver here, how much is this, is it in stock, what are your hours. An AI chatbot can answer those instantly on your website or WhatsApp, 24/7, using your pages, products and policies — then hand over to a real person when the question is sensitive or complex. From Nairobi we build website widgets that learn your content and WhatsApp agents shaped around how you sell, support and book. For packages and custom quotes, see our pricing page.

Get a custom quote See pricing
04 · AI Chatbot Development

What you actually get

Not a generic bot reading a script. A chatbot that draws on your published pages, catalogue and FAQs so answers match what you sell — delivery areas, prices, stock, policies, opening hours. On the website we can wire a chat widget that learns from your public pages. On WhatsApp or for deeper order and booking flows, we build and train a custom agent, with clear rules for when a human takes over.

Included

What's included

  • Website chat widget trained on your pages, products and FAQs
  • WhatsApp Business AI agent for support, leads and simple orders
  • Answers grounded in your catalogue, FAQs and policies — not a canned script
  • Human handover when the question is complex or sensitive
  • English and Swahili conversation support
  • Dashboard to review chats and see what customers actually ask
  • See pricing for packages — or consult us for a custom quote
// how it works

Our process, step by step

A clear track from first conversation to live delivery — the same chart style we use across Qaribuhub builds.

1 Phase 01 · Discover

Discovery call

We learn which questions eat your team's time, and what should stay with a person.

2 Phase 02 · Train

Train on your content

We connect the bot to your pages, FAQs, products and tone of voice so answers sound like your business.

3 Phase 03 · Test

Test real conversations

We try the same questions your customers ask, then tighten handover rules before go-live.

4 Phase 04 · Launch

Launch & review

Live on WhatsApp and/or your website. You review chats in a dashboard and we keep improving weak answers.

// website · whatsapp · kenya

Chatbots that help visitors while your team sleeps

Grounded in your content, with human handoff — not unchecked hallucinations. See pricing for packages, or ask us for a custom quote when WhatsApp, bookings or deeper workflows are involved.

01

Where it helps first

Website FAQs, product and delivery questions, WhatsApp support, lead capture, simple orders and appointment booking. We agree what “good” looks like (fewer repeat questions, faster replies, clean escalations) before we build.

02

How answers stay accurate

The bot reads approved knowledge — your site pages, FAQs and catalogue — instead of inventing policies. Tool calls can look up orders where you want them. English/Swahili mixes are supported. Unsafe topics get a refusal and a path to a human.

03

Website, WhatsApp, or both

Website widget — trained on your public pages and FAQs so visitors get answers while they browse. WhatsApp agent — Business API, branded tone, order and booking flows, and integrations when chat needs to do more than answer FAQs.

04

When not to use generative AI alone

Credit decisions, medical advice and legal guidance stay with people. The chatbot should never ask for card numbers, passwords or national IDs in chat.

// common questions

Frequently asked questions

Straight answers before you book a call.

It answers from your real business content — website pages, products, FAQs, prices and policies you approve. We train it on that material and set clear handover rules so it does not guess on sensitive topics.
We ground answers in your verified material and set rules for when it should hand over to a human instead of guessing. Keep pages and FAQs current, and review conversations in the dashboard so weak answers get fixed quickly.
Yes. It can reply in the language the customer uses, including mixed English and Swahili. Quality is best when your published content covers those languages.
Yes — depending on your business, we can set it up to capture leads, take simple orders, or book appointments in the conversation, and still hand off to a person when the request is complex.
Often no for a website widget — many sites go live after we connect your pages and drop in a small install snippet. WhatsApp or deeply integrated order and booking flows need more setup, and we handle that with you.
Check the latest figures on our pricing page. Published packages are a starting point — for many projects it is better to consult us for a custom quote that matches the exact features and scope you need.
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Ready for an AI chatbot that knows your business?

Tell us whether you need a website widget, WhatsApp, or both — we’ll recommend the smallest setup that actually helps your customers.

Get a custom quote See pricing See all services